Deutsche Postbank

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The Deutsche Postbank AG is a German financial institution, headquartered in Bonn, subsidiary of Deutsche Bank AG. Postbank is easily accessible to their customers, in-store, online, or by phone. It has the most extensive branch network than any bank in Germany.  
In 1,100 branches, it offers comprehensive financial services and postal services. There are also over 4,500 partner outlets of Deutsche Post and 900 Postbank’s financial consulting centers, with selected financial services available. Over 3,000 mobile advisers help customers, especially in the mortgage and pensions issues.

Deutsche Postbank has a leading position in Germany in online and telephone banking: there are 3.8 million current accounts and securities accounts of approximately 540,000 online customers. Also, about 4.2 million customers use the telephone banking service.

Head office location address

Friedrich-Ebert-Alle 114-126
53113 Bonn


Tel.: +49 228 920-0
Fax: +49 228 920-35151

For Postbank customers:

Customer Support Center – Postbank hotline: 0180 3040700

Telephone banking, card lock, Brokerage: 0180 3040700

For non-customers:

Support Center – Postbank hotline: 0180 3040500

BHW Hotline – (Mo.-Fr. 8:00 – 18:00) 01804 440500

Branches banking hours

Monday: from 9:00 to 18:30
Tuesday: from 9:00 to 18:30
Wednesday: from 9:00 to 18:30
Thursday: from 9:00 to 18:30
Friday: from 9:00 to 18:30
Saturday: from 10:00 to 13:00

Deutsche Postbank SWIFT BIC / BLZ codes


Deutsche Postbank gallery

ATMs and Branches of Deutsche Postbank: