Deutsche Postbank

Deutsche Postbank logo

Deutsche Postbank AG is a German financial institution, headquartered in Bonn, subsidiary of Deutsche Bank AG.

Postbank is easily accessible to their customers, in-store, online or by phone. It has the most extensive branch network than any bank in Germany.  In more than 1,100 branches it offers comprehensive financial services and postal services to its customers.

Business Data

There are also over 4,500 partner outlets of Deutsche Post and 900 Postbank’s financial consulting centers, in which selected financial services are available. Over 3000 mobile advisers help customers especially in the mortgage and pensions issues.

Deutsche Postbank has a leading position in Germany in online and telephone banking: there are 3.8 million current accounts and securities accounts of approximately 540,000 online customers. Also about 4.2 million customers use of telephone banking service.

Head office location address

Friedrich-Ebert-Alle 114-126
53113 Bonn


Tel: +49 228 920-0
Fax: +49 228 920-35151

For customers:

Hotline: 0180 3040700

Telephone banking, card lock, Brokerage: 0180 3040700

For non-customers:

Customers support center: 0180 3040500

BHW Hotline – (Mon-Fri 8:00 – 18:00) 01804 440500

Branches banking hours

Monday: from 9:00 to 18:30
Tuesday: from 9:00 to 18:30
Wednesday: from 9:00 to 18:30
Thursday: from 9:00 to 18:30
Friday: from 9:00 to 18:30
Saturday: from 10:00 to 13:00

Banking codes


Locations of bank's ATMs / branches